秒速pk10

您当前所在的位置: 秒速pk10 > 客户服务 > 个人客户 > 安联客服专线
客户服务呼叫中心:

ZHONGDEANLIANKEHUFUWUHUJIAOZHONGXINSHIZHONGDEANLIANRENSHOUBAOXIANGONGSIDEQUANGUOXINGFUWUCHUANGKOU,MIANXIANGQUANTIKEHUHEXIAOSHOUQUDAOHUOBANTIGONGREXIANZIXUNFUWUJIDIANHUAHUIFANGFUWU。“ZHONGXIN”JIANGWEISHIXIANGONGSIDEMUBIAOHEYUANJINGERNULI,SHIXINGSHOUWENFUZEZHI,YIQINQIE、ZHUANYE、GAOXIAODETAIDUWEIKEHUTIGONGYIZHANSHIFUWU。“ZHONGXIN”DEZUOYOUMINGSHI:ANKANGYISHENG,LIANLUOWANJIA。

HUJIAOZHONGXINSHEYOURENGONGFUWUHEYUYINZIZHUFUWU。QIZHONG,RENGONGFUWUDEGONGZUOSHIJIANWEIZHOUYIZHIZHOUWU(GONGZUORI)DESHANGWU8:30ZHIWANSHANG20:30、ZHOULIU、ZHOURI(XIUXIRI)DESHANGWU9:00ZHI18:00,FADINGJIEJIARIRENGONGFUWUQUANTIANZANTING。QITASHIDUANWEILIUYANFUWU,BINGYOUZHUANRENCHULIHUIFUKEHULIUYAN。

热线中心服务宗旨:为广大客户和营销人员提供一站式服务
  • 客户保单查询、保险产品咨询、各业务流程信息的咨询等;
  • 申请件处理查询、核保、体检、理赔、保全变更等操作流程咨询和进度查询;
  • 理赔报案;
  • 投诉处理;
  • 新契约回访及其它服务回访

QUANGUOTONGYIKEFUDIANHUA:95342

服务邮箱:service@romotc.com

人工服务范围
呼入业务(In-bond)主要的服务范围包括
  • 公司信息咨询
  • 产品咨询
  • 产品咨询
  • 保单信息查询
  • 核赔业务咨询:核保规则咨询、体检规则咨询、理赔查询。
  • 保全规则咨询
  • 网上销售平台操作咨询:交通宝和如意宝。
  • 短信服务咨询
  • VIP贵宾服务咨询
  • 网上客服中心操作咨询
  • 投连账户转换咨询
  • 接受体检预约,理赔报案登记,交易密码生产与寄发,投保人在线变更地址、电话与邮件,投诉登记
  • Service call邮件处理
语音自助服务简介

秒速pk10800YUYINZIZHUFUWUWEIGONGSIKEHUJIXIAOSHOUQUDAODEHUOBANTIGONGLE7*24XIAOSHIZIZHUCHAXUNKEHUJIBAODANXINXIDEPINGTAI。GONGSIYEZHILIYUJINYIBUSHENHUAKAIFAYUYINZIZHUFUWUDEGONGNENGHESHIYONG,GENGHAODEWEIGUANGDAKEHUJIXIAOSHOUQUDAOTIGONGFUWU。

秒速pk10MUQIANTIGONGDEYUYINZIZHUFUWUNEIRONGZHUYAOYOU:

秒速pk101) BAODANJIAOFEIXINXI、JIAOFEIRIQI、JIAOFEIQIXIAN、BAODANXIANJINJIAZHIDENGXIANGGUANXINXICHAXUN。

秒速pk102) WANNENGXIANBAODANZHANGHULILVCHAXUN

3) TOUZILIANJIEBAOXIANZHANGHUDANWEIJIAGEDECHAXUN。

4) TOUZILIANJIEBAOXIANZHANGHUZHUANHUANZIZHUCAOZUOJICHAXUN

5) GONGSIREMAICHANPINCHAXUNHELEJIEDENG

客服热线中心投诉受理流程

Service callYOUJIANDECHULI:

秒速pk10DUIYUKEHUTONGGUOYOUJIANDEFANGSHIFANYINGDEWENTI,JIANGZAI1GEGONGZUORINEIYUYIYOUJIANXINGSHIDEHUIFU,JIEDAKEHUDEYIHUO。

分享   
获取一份专业投保建议书
 
var _hmt = _hmt || []; (function() { var hm = document.createElement("script"); hm.src = "https://hm.baidu.com/hm.js?06a9f91b3627ff69f489962891893811"; var s = document.getElementsByTagName("script")[0]; s.parentNode.insertBefore(hm, s); })();